Managed IT Longview
Longview uses NTB Associates, a technical service provider and Cityworks Partner to manage and host its Cityworks solution. The Cityworks solution is now easier to use, more organized and sharper for users.
Forward-looking statements are subject to certain risks and uncertainties as described in Longview’s reports filed with the SEC.
24/7 Monitoring
Managed IT Longview businesses manage their IT infrastructure and proactively identify core technology issues. Although reactive support is important, it’s better to prevent problems from occurring in the first place. This will ensure that end users get the most out of their technology and that businesses remain productive.
This is achieved through 24/7 network monitors that identify performance and availability problems BEFORE the end user experience. Monitoring also provides vital troubleshooting information. Without it, fixing a problem can take 4 times as long and result in higher billable support costs.
We offer managed service plans tailored to meet your specific IT requirements. Our services range from managing end-user systems in your organization to providing full IT management, including servers, firewalls routers and switches. Call us to learn which plan is best for you.
Security
XPressGuards safeguards your work environment from ransomware, data breaches, and other cybersecurity threats through preventive measures to detect, alert, and respond. This includes monitoring your multi-clouds, infrastructure assets, and third party software programs 24×7, as well scanning for vulnerabilities to prevent malicious activities from infiltrating your systems.
Protecting the most critical areas of your business.
With our Patch Management service, we ensure that your applications, operating systems and devices are up-to-date with the latest patches from vendors. By fixing known vulnerabilities, this service helps to prevent 90% of attacks including the recent WannaCry Ransomware attack.
Long View Systems only uses Personal Information to fulfill the purposes for which it was collected, as described in this Privacy Statement. Individuals may have the right to access their Personal Information and to request corrections, deletion or to restrict its use. Long View Systems will not disclose Personal Information to a third party without an individual’s consent or as required by law.
Backups
Longview offers a full suite of data online backup protections to ensure that your organization has the best chance to quickly recover from critical failures and outages. Our comprehensive backups are a part of our TechCare Managed Network Services framework and significantly decrease the time to restore foundational technology services.
We provide the backup software, local storage hardware, installation, monitoring and testing. We charge a monthly fee for each covered device, and store your data in secure data centers to ensure disaster recovery.
All Linode managed customers are automatically enrolled into the Backups service. The service enables you to automatically back up your Compute Instance each day and save up to 14 days of backups for later restoration.
Customer data stored within the Cloud application is only shared with software engineering for troubleshooting purposes with the customer’s express authorization. Similarly, the customer’s log files may be shared with the Professional Services team to assist with implementation assistance.
Expert Guidance
Businesses must adopt new processes and technologies to achieve digital transformation. This process can be risky and challenging, especially for businesses without the in-house expertise or resources to manage it. A managed IT service provider can help by providing expert guidance and support throughout the process. This includes assessing a company’s requirements, selecting and implementing the appropriate technologies, as well as helping to resolve any issues that may arise.
Managed IT services can offer a variety of benefits for businesses, including higher productivity, cost savings, enhanced cybersecurity, and access to professional advice. Many of these services can be customized to meet the needs of each company. A managed print service, for example, can save companies money on expensive software and hardware while increasing the stability of their network infrastructure. This can lead to improved efficiency and free up time and resources for other strategic IT initiatives.
